Do you ship internationally?

No, at the moment we only ship within the United States.

How long does delivery take?

Order Processing: 1–2 working days (Monday–Sunday)
Shipping Time: 3–6 working days (Monday–Sunday)

You’ll receive tracking details once your order has been dispatched.

Can I track my order?

Yes, once your order has been shipped, we’ll send you a tracking number via email so you can follow your delivery.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused, unworn, and in original packaging with tags attached. Please contact us at info@elanandco.com for return instructions.

How do I know my size?

Each product page includes a detailed size guide to help you find your perfect fit. If you’re unsure, feel free to reach out to us.

Can I change or cancel my order?

We process orders quickly, but if you need to make a change, please email us at info@elanandco.com within 30 minutes of placing your order.

What if my item arrives damaged or incorrect?

If you receive a faulty or incorrect item, please contact us immediately with your order number and photos. We’ll arrange a replacement or refund.

Do you offer free shipping?

Yes, we offer free shipping on all orders. Check our announcement bar or promotions for current offers.

How can I contact customer service?

You can reach us at info@elanandco.com. Our support team is available Monday–Friday, 9 AM–5 PM (EST).